About Author: Admin
Posts by Admin
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How Apple Turned Lemons Into Passion Fruit
Fixing one bad customer experience is more valuable than providing 1,000 good ones.Posted on June 4, 2012 | No CommentsHow Apple proved that there's a lot of truth in Pete Blackshaw's idea that "Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000", and why I am now a rabid Apple convert, in spite of being a rabid foe just weeks ago. -
Which Way To Wealth, Success & Happiness?
They should all be on the same road, shouldn't they?Posted on April 1, 2012 | No CommentsThey should all be on the same road, shouldn't they? -
You Deserve A Break Today
And so do we! The Daily Fix will be back January 2nd, but in the meantime we have a great idea for the new year.Posted on December 26, 2011 | No CommentsAnd so do we! The Daily Fix will be back January 2nd, but in the meantime we have a great idea for the new year. -
Doing More With Less
Is something stopping you from realizing your dreams?Posted on December 3, 2011 | No CommentsYour mobile phone has more computing power that Apollo 11. That must make your trips to the moon much easier! -
Why Look Up A Guru When The Upaguru Is Here?
Some times we look all over for answers that are staring us in the face.Posted on November 21, 2011 | No CommentsSome times we look all over for answers that are staring us in the face. -
Cooperation vs Cooperaction
It's a slippery slope between consensus and paralysisPosted on November 20, 2011 | No CommentsIt's a slippery slope between consensus and paralysis, and 100% collective action can easily result in 100% collective distraction. -
Why You Should Live Life Like My Cat
Intelligence and retention of information are over-rated. Sometimes you just gotta live.Posted on November 11, 2011 | No CommentsIntelligence and retention of information are over-rated. Sometimes you just gotta live. -
Words That Work
By Frank LuntzPosted on February 27, 2011 | No CommentsIt's Not What You Say, It's What People Hear -
The Story of You
By Steve ChandlerPosted on February 27, 2011 | No CommentsAnd How To Create A New One -
Taming Your Gremlin
By Richard David CarsonPosted on February 26, 2011 | No CommentsA Surprisingly Simple Method for Getting Out of Your Own Way